Single point of contact
Email hello@tomopaw.com. This is the single point of contact for users, and for authorities, the European Commission and the European Board for Digital Services. We read and answer in English and Japanese.
Report illegal content or a safety concern
You do not need an account. Email hello@tomopaw.com with: what the content is, where it is (a link, or the member’s or pet’s name and city), why you think it is illegal or unsafe, and your name and email (unless you report child sexual abuse material, which you may report anonymously). Members can also use the Report button on any profile, listing or message.
We confirm receipt, review the report, decide, and tell you and the member affected what we decided and why. Either of you can appeal by replying. If someone is in immediate danger, call your local emergency number first.
Operator
Tomopaw is run by Guan Chung Chen (Zach Chen), a sole proprietor based in Taipei, Taiwan (the operator, “we”). Contact: hello@tomopaw.com. The postal address is disclosed without delay on request.
See also the commercial disclosure (特定商取引法に基づく表記).